Samaritan Dental Arts Los Angeles Reviews: Positive and Negative Google Review Summary

I researched the current public review information for Samaritan Dental Arts at 1127 Wilshire Blvd #914, Los Angeles. The Google listing currently shows about 4.9 stars from 209 reviews, while another September 2026 snapshot recorded 205 reviews, including 193 five-star, 11 four-star, zero two- or three-star, and one one-star review.

Choosing a dentist is an important decision, especially when you are looking for a practice for regular cleanings, fillings, crowns, root canals, implants, cosmetic dentistry or emergency treatment. Samaritan Dental Arts in Downtown Los Angeles has accumulated a substantial number of online reviews, and its Google rating is currently around 4.9 out of 5, based on roughly 200 reviews. A September 2026 Google listing snapshot showed 205 reviews, including 193 five-star reviews, 11 four-star reviews, no two- or three-star reviews, and one one-star review.

The practice is located at 1127 Wilshire Blvd #914, Los Angeles, CA 90017, and is led by Dr. Alan Zabolian. Public information lists services including general dentistry, dental implants, crowns, root canals, Invisalign, emergency dentistry and pediatric care.

For visitors, the most useful way to understand the reviews is to look beyond the overall star rating and examine what patients repeatedly mention.

Overall Impression From the Reviews

The overall Google review picture for Samaritan Dental Arts is strongly positive.

The most frequently mentioned strengths include:

• Friendly and welcoming staff
• Dr. Alan Zabolian’s gentle approach
• Clear explanations of treatment
• Patient comfort
• Clean and modern surroundings
• Thorough examinations
• Preventive dental advice
• Positive experiences with cleanings
• Positive experiences with more complicated procedures
• Help with insurance
• Communication about treatment costs
• Support for patients who are nervous about dental treatment

A review aggregator that summarizes recent Google reviews specifically identifies friendly staff, clear explanations, clean surroundings, cleanings, deep cleanings, implants and crowns as recurring themes.

Another independent review source describes patients as appreciating Dr. Zabolian’s attentive approach, the friendly team and the office’s emphasis on patient comfort.

That does not mean every patient will have the same experience, but the consistency of these themes across many reviews is notable.

Positive Google Review Themes

1. Friendly and Helpful Staff

One of the strongest themes is the friendliness of the staff.

Patients frequently mention the office team when describing their visits. Some reviewers specifically praise individual staff members, including Alma.

A recent Google review highlighted Dr. Zabolian’s professional and kind manner and specifically gave a positive mention to Alma and the staff. The reviewer also said they continued visiting the dentist even after moving to another state because of their experience with the practice.

Other reviews describe the staff as welcoming, attentive and professional.

For a first-time visitor, this can be particularly important because the experience at a dental office begins before the actual treatment. Check-in, appointment scheduling, insurance questions and communication with the dental assistants can all influence how comfortable a patient feels.

2. Patients Often Describe Dr. Zabolian as Gentle

A recurring theme is Dr. Zabolian’s chairside manner.

Several reviews describe him as patient, gentle, thorough and professional.

This is especially important for people who are nervous about dental treatment.

One Google-review summary specifically mentions a patient with dental anxiety whose experience was positive. The patient described Dr. Zabolian as someone who helped make dental treatment more comfortable.

Zocdoc reviews provide similar feedback. One verified patient said they had previously been afraid of dentists but felt comfortable with Dr. Zabolian. Other verified patients described him and his staff as friendly, attentive and professional.

Although Zocdoc is not Google, these independent patient reviews support a similar theme seen in the Google-review summaries.

3. Good Reviews From Nervous Patients

Dental anxiety is a major issue for many people.

Samaritan Dental Arts receives positive comments from patients who were worried about dental procedures.

One particularly notable review involved a person who described themselves as afraid of dental work. The reviewer said Dr. Zabolian had helped make dental treatment manageable and continued to recommend the practice.

This theme is also supported by Zocdoc feedback, where several verified patients describe feeling calm and comfortable during appointments.

For nervous patients, it may be worthwhile to tell the office about dental anxiety when booking the appointment rather than waiting until they are sitting in the dental chair.

4. Clear Explanations

Another repeated positive is communication.

Patients say the dentist takes time to explain treatment and recommendations.

A verified Zocdoc patient described Dr. Zabolian as explaining the examination and cleaning process carefully and providing personalized preventive-care recommendations. Another patient said the doctor took the time to clearly explain the recommended treatment plan.

Clear explanations can be particularly valuable when treatment is complicated.

For example, a patient considering a crown or root canal may want to understand why the procedure is necessary, what alternatives exist, how many appointments will be needed and what the expected cost will be.

5. Clean and Modern Office

The physical environment is another positive theme.

Reviewers describe the office as clean, professional and modern.

The practice’s own website also displays a Google review describing the office as clean and the staff as professional, while independent review summaries mention cleanliness and modern equipment.

This is particularly relevant to visitors who place importance on a comfortable clinical environment.

6. Positive Experiences With Dental Hygienists

Patients do not only mention the dentist.

Dental hygienists and assistants also receive positive comments.

A verified patient review on Zocdoc specifically praised the dental hygienist and described her as knowledgeable, while another reviewer praised the entire team, including assistants and hygienists.

This suggests that positive feedback extends beyond the dentist to other members of the clinical team.

7. Routine Cleanings

Routine dental cleanings appear frequently in the review material.

Patients describe cleaning appointments positively, including comments about thoroughness and comfort.

The practice’s public Google-review summary also identifies cleanings and deep cleanings among the procedures discussed by reviewers.

For someone simply looking for a dentist for regular preventive care, these reviews may be particularly relevant.

8. Positive Feedback About More Complicated Treatment

Samaritan Dental Arts also receives positive feedback from patients who have undergone more extensive treatment.

Public review summaries mention:

• Crowns
• Root canals
• Dental implants
• Deep cleanings
• Restorative dentistry

A third-party review summary reports that patients have described complicated procedures such as root canals and crowns as professional and comfortable experiences.

This is useful information for visitors considering the practice for something beyond a standard cleaning.

However, patients considering major dental work should still obtain a personalized treatment plan and written estimate.

Negative and Critical Review Themes

The negative-review picture is much smaller than the positive one.

This is particularly clear from the Google review distribution captured in September 2026: 193 five-star reviews, 11 four-star reviews, no two- or three-star reviews, and one one-star review among 205 reviews.

Because there are relatively few lower-star reviews, there is not enough evidence to identify a strong recurring negative pattern.

That is an important distinction. A limited number of negative reviews does not mean that every patient will have a perfect experience. It means there is not enough public review evidence to confidently describe one particular complaint as a common problem.

1. Limited Negative Review Pattern

The most important thing visitors should understand is that the available public data does not show a recurring two- or three-star complaint pattern.

The September 2026 review snapshot showed no two-star or three-star Google reviews and only one one-star review.

Therefore, it would be misleading to manufacture a list of frequent complaints.

Instead, visitors should treat individual negative reviews as individual experiences and look at the date, circumstances and specific treatment involved.

2. Pricing Could Be Clarified Before Treatment

Although pricing complaints do not appear to be a dominant Google-review theme, visitors should still clarify costs before beginning major treatment.

An independent Los Angeles dental information source notes that the practice does not publicly list exact prices for every major service, including cleanings, fillings, crowns, implants and imaging. It does list a first-visit range of approximately $200–$600 depending on the examinations required.

This is not a negative patient review. It is simply a practical consideration for visitors.

Before treatment, patients should ask:

“What will my estimated out-of-pocket cost be after insurance?”

For extensive treatment, it is also useful to request a written treatment plan.

3. Weekday-Only Hours May Not Suit Everyone

Another practical consideration is scheduling.

Publicly listed hours are generally Monday through Friday, 9 AM to 5 PM, with the office closed on weekends.

This is not a complaint from a Google reviewer, but it may matter to visitors who work standard weekday hours or need weekend appointments.

Patients with busy schedules should ask about appointment availability before choosing the practice.

4. Individual Treatment Experiences Can Differ

Dental treatment is highly individual.

A patient having a routine cleaning may have a very different experience from someone receiving a root canal, crown, extraction or implant.

Therefore, even though the overall review rating is high, visitors should not assume that every procedure will be identical to the experiences described by other patients.

For major treatment, it is sensible to ask the dentist about expected discomfort, recovery time, alternatives and follow-up requirements.

What Reviews Say About Insurance and Costs

Insurance and billing are mentioned positively in some available patient feedback.

The practice’s own website features a patient testimonial describing a positive insurance experience, while third-party review summaries mention patients appreciating transparent discussions about treatment costs.

However, insurance coverage varies by individual plan.

Even if a dental office accepts your insurance company, the exact amount covered can depend on:

• Deductible
• Annual maximum
• Treatment category
• Waiting periods
• In-network status
• Frequency limitations
• Individual policy exclusions

For expensive procedures, patients should confirm both the insurance estimate and their expected personal contribution.

What Visitors Should Ask Before Treatment

Even with a strong review history, asking questions before treatment is a good idea.

For a first appointment

Ask:

1. What is included in the first visit?
2. Will X-rays be required?
3. What will the examination cost?
4. Does the office accept my insurance?
5. What will my estimated out-of-pocket cost be?

For a root canal or crown

Ask:

1. Why is the procedure necessary?
2. Are there alternatives?
3. How many appointments are required?
4. What is the total estimated cost?
5. Is the crown or restoration included in the quoted price?
6. What happens if additional treatment is required?

For implants

Ask:

1. Is bone grafting necessary?
2. How many appointments will I need?
3. What implant system is being used?
4. What is included in the quoted price?
5. What follow-up care is included?
6. What will insurance cover?

For nervous patients

Tell the office about your anxiety before the appointment.

You can also ask about:

• Breaks during treatment
• Numbing procedures
• Pain management
• Sedation options
• How long the appointment will take

The reviews suggest that patient comfort is an area many patients appreciate, so communicating your concerns in advance can help the dental team prepare.

Who May Find the Reviews Most Relevant?

The available review themes are particularly relevant to several types of visitors.

People looking for a regular dentist

Reviews frequently mention cleanings, preventive care and routine examinations.

People with dental anxiety

Multiple reviews describe patients feeling comfortable and less anxious with Dr. Zabolian and the staff.

Patients needing restorative treatment

Crowns and root canals appear in the available review material.

Patients considering implants

Dental implants are among the treatments mentioned in public reviews and listed by the practice.

Families

Public information lists pediatric dentistry among the practice’s services.

Final Summary

Samaritan Dental Arts has a very strong Google review profile, with the current public listing showing approximately 4.9 stars and more than 200 reviews. A September 2026 snapshot showed 205 reviews, with 193 five-star reviews, 11 four-star reviews and only one one-star review.

The most consistent positive themes are friendly staff, a gentle and patient dentist, clear explanations, a clean office, professional service and attention to patient comfort.

Dr. Alan Zabolian is repeatedly mentioned positively, particularly regarding his communication and calm manner. Several reviews also describe good experiences among patients who were nervous or previously uncomfortable with dental treatment.

Patients also discuss routine cleanings as well as more complicated treatments such as crowns, root canals and implants.

The negative side of the review profile is considerably less developed. There are very few low-star Google reviews, and the available review distribution does not reveal a clear recurring complaint involving staff, treatment quality or billing.

The main practical considerations for visitors are therefore not major recurring complaints but rather confirming treatment costs, insurance coverage and appointment availability before treatment. Exact pricing for several procedures is not publicly listed, and the office’s published hours are Monday through Friday, 9 AM to 5 PM.

For someone researching Samaritan Dental Arts, the most useful approach is to read the most recent Google reviews that relate to the particular treatment they need. A patient looking for a routine cleaning should pay particular attention to hygiene and preventive-care experiences, while someone considering an implant, crown or root canal should look for reviews discussing those procedures.

Overall, the public Google-review record is characterized by many positive patient experiences and very limited negative feedback, with no clearly established recurring complaint pattern in the sources reviewed.

Visitors should still make their decision based on their own dental needs, insurance, treatment plan, expected costs and communication with the practice rather than relying on the star rating alone.

Current Google-review snapshot

These are current local-search figures and can change as new reviews are posted. For example, Google’s current Los Angeles results show Smile L.A. at 4.9/841, Downtown Dental at 4.6/453, Happy Smiles at 4.9/1,701, LA Dental Clinic at 4.7/519 and Restore Dental at 4.7/653.

Some particularly useful review findings

Downtown Dental: Reviews repeatedly discuss friendly staff, comfortable treatment, treatment results and explanations. The review analysis also shows a more mixed pattern around cost, insurance and financing, making that an important subject for visitors.

Dr. Arthur A. Kezian, DDS: The practice currently shows approximately 1,295 Google reviews with a 5.0 rating. Its own website describes a long-established Larchmont Village practice, while external review data shows patients discussing friendly staff, cosmetic/restorative treatment and procedures such as wisdom-tooth removal.

DTLA Smile: The reviews are predominantly positive, with patients mentioning friendly staff, a clean/modern office and same-day treatment. There are also negative reviews alleging dissatisfaction with treatment recommendations, so that mixed feedback should be included rather than omitted.

Happy Smiles: The practice currently has approximately 1,700 Google reviews and a 4.9 rating.

Healing Dental Care: Current local data shows approximately 4.9/5, with review material emphasizing friendly staff and careful/accurate diagnosis.

LA Dental Clinic: Reviews mention long-term patients, Invisalign, knowledgeable staff, trust, friendliness and comfortable treatment.

Restore Dental: Reviews particularly mention friendly front-desk staff, supportive treatment experiences and successful dental work. The practice is associated with Dr. Arash Hakhamian, DDS.

Samaritan Dental Arts: Available review analysis highlights friendly staff, clear explanations, clean/modern facilities, cleanings, deep cleanings, implants and crowns; some patients also mention same-day attention for urgent problems.

Smile L.A. Downtown Modern Dentistry: The current Google-linked profile shows about 840 reviews at 4.9/5. Reviews emphasize personable staff and patient experience, while the practice offers general, cosmetic and restorative dentistry.

Smile Recreation Dentistry by Dr. Baseri: Current Google data shows about 369 reviews at 4.8/5. Review material specifically mentions friendly staff, long-term patients, Dr. Baseri’s dental work, cleanings and insurance.

Mid Wilshire Dentistry: Review material highlights experienced dentists/specialists, hygienists, customer service and a broad range of dental specialties. Current local data shows approximately 4.6/5.

Union Dental Center: Current Google-linked data is around 4.9/5 with roughly 900 reviews; public records identify Dr. Yoon Sung Kim as the authorized dentist associated with the practice.

Vernon Family Dental: Current Google data is approximately 4.9/5 with more than 660 reviews, while broader review data shows patients discussing efficient and patient service.

Washington Dental: Although the current local search shows approximately 4.7/5, there is a meaningful minority of negative reviews—some concerning treatment recommendations, communication and billing. Those complaints are reviewers’ claims and should be presented as such, not as established facts.

West Coast Dental of Los Angeles: This is the major outlier. Current local search shows approximately 3.5/5 from 1,347 reviews, and the review material contains recurring complaints involving alleged unnecessary procedures, records and communication. These are patient allegations, not independently verified findings.

Wilshire Smile Studio: Current data shows approximately 4.6/5 from 281 reviews and identifies cosmetic, implant, emergency and oral-surgery services.

Studio Smiles currently shows approximately 4.8/5 from 923 reviews, while Larchmont Dental Associates shows 5.0/5 from about 588 reviews.