Crystal Dental is located at 2206 S Figueroa St, Los Angeles, CA 90007. Current public review data shows a rating of approximately 4.7 out of 5, with roughly 600 Google reviews in the most recent data I found.
For visitors trying to decide whether a dental office is worth contacting, the most useful part of the review record is not the star rating by itself. The individual comments provide a picture of what patients repeatedly mention: the friendliness of the staff, communication with dentists, comfort during treatment, cleaning quality, treatment explanations, children’s appointments, extractions, cosmetic services and the general atmosphere of the office.
What patients commonly like
The strongest recurring theme is friendly and welcoming service.
Recent Google reviews repeatedly describe the staff as kind, respectful and helpful. Several patients mention being greeted warmly when they arrive and say that the administrative staff makes the check-in process relatively straightforward.
One recent reviewer said the reception team and dental staff explained the treatment process before the dentist became involved. Another described the entire experience as respectful and professional.
This matters for visitors because a dental appointment involves considerably more than the dentist. Patients interact with receptionists, assistants, hygienists and billing staff, so comments about the entire team can be useful when deciding what kind of experience to expect.
Communication with the dentist
Another strong theme is clear explanations.
Recent reviewers mention dentists taking time to explain what is happening, what treatment is urgent and what the next steps should be.
One patient who arrived with several dental problems—including cavities, wisdom teeth issues and an implant—said Dr. Alex explained what needed attention, what was urgent and what would happen next. The reviewer also praised the administrative staff for helping with paperwork and other arrangements.
For visitors who have several dental issues at once, this type of communication can be particularly valuable. Rather than simply being told that treatment is required, patients often want to understand the order of treatment and which problems need immediate attention.
Dental anxiety and nervous patients
Dental anxiety appears frequently in the positive reviews.
One recent reviewer described herself as very nervous about dentists and specifically appreciated a dentist who performed a cleaning gently, spoke calmly and did not cause discomfort.
Another patient mentioned being nervous and said the dentist and assistant were friendly and accommodating.
This suggests that patient comfort is an important part of the Crystal Dental review experience.
That doesn’t mean every nervous patient will have the same experience. Dental procedures vary considerably, and individual sensitivity is different. But the repeated comments about gentle treatment are worth noting for people who are apprehensive about visiting a dentist.
Routine cleanings
Routine dental cleanings are frequently mentioned.
Patients describe cleanings as thorough and professional, with several saying that they were not hurt during the process.
One reviewer who had previously been nervous about dental treatment said a new dentist performed the cleaning professionally and without causing pain.
Another patient described several years of routine examinations at Crystal Dental and characterized the care as thorough and professional.
For someone simply looking for a regular dentist rather than extensive restorative work, these comments are particularly relevant.
Extractions and more complicated treatment
The reviews aren’t limited to routine checkups.
Patients describe extractions, fillings, wisdom-tooth treatment, implants and other dental procedures.
One patient reported having several extractions during the same appointment and said the office made the process as quick and painless as possible.
Another patient discussed cavities, wisdom teeth extraction and an implant and praised Dr. Alex for explaining the necessary treatment.
These are individual experiences, of course. A Google review cannot establish the clinical quality of a procedure or determine whether a particular treatment is medically appropriate. But the reviews show that Crystal Dental serves patients requiring considerably more than basic cleanings.
Same-visit treatment
A few reviews mention efficiency.
One patient said a procedure that they expected to require two visits was completed in one. Another reviewer said they did not experience long waits during a first appointment.
This can be useful to people who have busy schedules.
However, visitors should not assume that every procedure can be completed in one appointment. The time required depends on the diagnosis, treatment, laboratory work and dentist’s recommendation.
Children’s dental care
Crystal Dental also receives positive comments from parents.
One recent patient said the staff were especially helpful with her child during a first cleaning. The reviewer appreciated that staff members helped look after the child while the parent received treatment.
Another reviewer specifically recommended the dentist for children.
This suggests that families may want to investigate Crystal Dental if they need both adult and pediatric dental care.
Office cleanliness
Cleanliness is another recurring positive subject.
Several recent reviews describe the office as clean, attractive and comfortable.
For dental patients, cleanliness is naturally an important consideration. Still, visitors should distinguish between a patient’s subjective impression of cleanliness and a formal assessment of infection-control practices.
Parking and location
The practice is at 2206 S Figueroa Street, close to the USC/Exposition Park area.
One recent patient specifically mentioned street parking and validated parking in a lot behind the office.
Parking conditions can change, so visitors should confirm current parking arrangements before an appointment.
Cosmetic treatment
The public review material also includes cosmetic dentistry experiences.
One patient described having Zoom whitening at the practice and said they were very satisfied with the results.
The practice is also categorized publicly as offering cosmetic dentistry, implants, emergency dentistry, oral surgery, pediatric dentistry and teeth whitening.
People interested in cosmetic work should nevertheless ask for a written treatment plan and pricing before proceeding.
Insurance
One particularly useful review mentions that the practice accepts Medi-Cal, although insurance participation and covered procedures can change.
Patients should verify their exact insurance plan with the office before treatment. Being listed as accepting a particular insurance program does not necessarily mean every service is covered.
Are there negative reviews?
A balanced review summary should acknowledge that Crystal Dental does have negative historical feedback.
Some older publicly indexed reviews complain about customer service, billing or insurance-related experiences. For example, an older Google-review archive contains complaints alleging unexpected charges and dissatisfaction with front-desk service.
Those comments should be interpreted cautiously because they are older than many of the positive reviews currently visible, and the practice, staff and policies may have changed.
The more recent review material I found is substantially more positive and repeatedly mentions friendly staff, explanations, gentle treatment and clean facilities.
What visitors should ask before treatment
Before a major procedure, visitors may want to ask:
- What exactly is the recommended treatment?
- Is anything urgent?
- Are there alternative treatments?
- What will insurance cover?
- What is the estimated out-of-pocket cost?
- How many appointments will be necessary?
- Will a specialist be required?
- What happens after the procedure?
- Are parking arrangements available?
These questions are useful at any dental practice, regardless of online ratings.
Overall impression from the reviews
The current review pattern for Crystal Dental is strongly centered around friendly staff, gentle treatment, communication and patient comfort.
Routine cleanings receive positive comments, while other reviews discuss fillings, extractions, implants, wisdom teeth and cosmetic whitening. Parents also describe positive experiences involving children.
The biggest recurring positive is not a particular procedure but the way patients say they are treated. Several reviewers describe dentists as patient, thorough and willing to explain their recommendations.
Final takeaway
For a visitor researching Crystal Dental, the Google-review record suggests a practice where patients particularly appreciate friendly service, detailed explanations and efforts to make dental treatment comfortable.
The most useful reviews are those describing actual procedures rather than simply saying “great dentist.” Visitors considering extensive or expensive treatment should still verify diagnosis, insurance coverage and pricing directly with the office.
Current review snapshot: approximately 4.7/5, with roughly 600 Google reviews in the latest public data.
Current Google-review snapshot
| Business | Current rating | Approx. reviews |
|---|---|---|
| Crystal Dental | 4.7 | 527 |
| Downtown Dental | 4.6 | 454 |
| Dr. Arthur A. Kezian, DDS | 5.0 | 1,295 |
| DTLA Smile | 4.8 | 158 |
| Happy Smiles | 4.9 | 1,706 |
| Healing Dental Care | 4.9 | 382 |
| LA Dental Clinic | 4.7 | 519 |
| Larchmont Dental Associates | 5.0 | 588 |
| Mid Wilshire Dentistry | 4.6 | 559 |
| Restore Dental | 4.7 | 653 |
| Samaritan Dental Arts | 4.9 | 209 |
| Smile L.A. Downtown Modern Dentistry | 4.9 | 841 |
| Smile Recreation Dentistry by Dr. Baseri | 4.8 | 369 |
| Studio Smiles | 4.8 | 923 |
| The Melrose Dentist | 4.7 | 317 |
| Union Dental Center | 4.9 | 912 |
| Vernon Family Dental | 4.9 | 667 |
| Washington Dental | 4.7 | 879 |
| West Coast Dental of Los Angeles | 3.5 | 1,347 |
| Wilshire Smile Studio | 4.6 | 281 |
These are current local-search figures and can change as new reviews are posted. For example, Google’s current Los Angeles results show Smile L.A. at 4.9/841, Downtown Dental at 4.6/453, Happy Smiles at 4.9/1,701, LA Dental Clinic at 4.7/519 and Restore Dental at 4.7/653.
Some particularly useful review findings
Downtown Dental: Reviews repeatedly discuss friendly staff, comfortable treatment, treatment results and explanations. The review analysis also shows a more mixed pattern around cost, insurance and financing, making that an important subject for visitors.
Dr. Arthur A. Kezian, DDS: The practice currently shows approximately 1,295 Google reviews with a 5.0 rating. Its own website describes a long-established Larchmont Village practice, while external review data shows patients discussing friendly staff, cosmetic/restorative treatment and procedures such as wisdom-tooth removal.
DTLA Smile: The reviews are predominantly positive, with patients mentioning friendly staff, a clean/modern office and same-day treatment. There are also negative reviews alleging dissatisfaction with treatment recommendations, so that mixed feedback should be included rather than omitted.
Happy Smiles: The practice currently has approximately 1,700 Google reviews and a 4.9 rating.
Healing Dental Care: Current local data shows approximately 4.9/5, with review material emphasizing friendly staff and careful/accurate diagnosis.
LA Dental Clinic: Reviews mention long-term patients, Invisalign, knowledgeable staff, trust, friendliness and comfortable treatment.
Restore Dental: Reviews particularly mention friendly front-desk staff, supportive treatment experiences and successful dental work. The practice is associated with Dr. Arash Hakhamian, DDS.
Samaritan Dental Arts: Available review analysis highlights friendly staff, clear explanations, clean/modern facilities, cleanings, deep cleanings, implants and crowns; some patients also mention same-day attention for urgent problems.
Smile L.A. Downtown Modern Dentistry: The current Google-linked profile shows about 840 reviews at 4.9/5. Reviews emphasize personable staff and patient experience, while the practice offers general, cosmetic and restorative dentistry.
Smile Recreation Dentistry by Dr. Baseri: Current Google data shows about 369 reviews at 4.8/5. Review material specifically mentions friendly staff, long-term patients, Dr. Baseri’s dental work, cleanings and insurance.
Mid Wilshire Dentistry: Review material highlights experienced dentists/specialists, hygienists, customer service and a broad range of dental specialties. Current local data shows approximately 4.6/5.
Union Dental Center: Current Google-linked data is around 4.9/5 with roughly 900 reviews; public records identify Dr. Yoon Sung Kim as the authorized dentist associated with the practice.
Vernon Family Dental: Current Google data is approximately 4.9/5 with more than 660 reviews, while broader review data shows patients discussing efficient and patient service.
Washington Dental: Although the current local search shows approximately 4.7/5, there is a meaningful minority of negative reviews—some concerning treatment recommendations, communication and billing. Those complaints are reviewers’ claims and should be presented as such, not as established facts.
West Coast Dental of Los Angeles: This is the major outlier. Current local search shows approximately 3.5/5 from 1,347 reviews, and the review material contains recurring complaints involving alleged unnecessary procedures, records and communication. These are patient allegations, not independently verified findings.
Wilshire Smile Studio: Current data shows approximately 4.6/5 from 281 reviews and identifies cosmetic, implant, emergency and oral-surgery services.
Studio Smiles currently shows approximately 4.8/5 from 923 reviews, while Larchmont Dental Associates shows 5.0/5 from about 588 reviews.